We do not despatch orders on weekends or Bank Holidays.
Orders will be despatched on the next working day, at the earliest.
Delivery Methods
2nd Class Royal Mail (NOT TRACKED) Goods will usually be delivered within 3-4 working days.
1st Class Royal Mail (NOT TRACKED) Goods will usually be delivered within 1 working day.
CUT OFF TIME: 3pm Orders placed after 3pm will be despatched the next working day.
DPD Next Day (TRACKED) Goods will be delivered the next working day.
CUT OFF TIME: 12pm Orders placed after 12pm will be despatched the next working day.
If the order weight exceeds 2kg, goods will automatically be delivered by courier DPD.
I Have Not Received My Parcel
Royal Mail advise the following:
- We aim to deliver within 2-3 working days (please add an extra working day if there's a redirection in place.)
- If the item hasn’t been delivered by the due date plus 10 working days the sender might be able to claim for compensation.
https://www.royalmail.com/help/lost-items-parcels-letters
If you have not received your parcel and 12 working days have passed, please contact us:
By email: natureskiss@cambridge-healthcare.co.uk
By phone: 01953 607856
Lines are open 9am -4pm Monday to Friday