Return and Refund Policy

Thank you for shopping at Nature's Kiss. If, for any reason, You are not completely satisfied with a purchase, We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Cambridge Healthcare Supplies Limited, Unit 1 Chestnut Drive, Wymondham, Norfolk, NR18 9SB.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to Nature's Kiss, accessible from https://shop.natures-kiss.co.uk/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 30 days
• The Goods have not been used or damaged

We reserve the right to refuse returns of any goods that do not meet the above return conditions in our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:

Cambridge Healthcare Supplies Limited
Unit 1
Chestnut Drive
Wymondham
Norfolk
NR18 9SB

We cannot be held responsible for Goods damaged or lost in return shipment.
We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: natureskiss@cambridge-healthcare.co.uk

• By phone number: 01953 607856